Average agent readiness by market.
| Metro | Stores | Avg score |
|---|---|---|
| Atlanta | 191 | 40.7 |
| Austin | 75 | 42 |
| Baltimore | 94 | 40.7 |
| Boston | 176 | 41.2 |
| Charlotte | 101 | 40.5 |
| Chicago | 318 | 40.9 |
| Dallas-Fort Worth | 249 | 40.8 |
| Denver | 90 | 42.3 |
| Detroit | 197 | 40.3 |
| Houston | 203 | 40.2 |
| Los Angeles | 329 | 42 |
| Miami | 167 | 39.9 |
| Minneapolis-St. Paul | 147 | 40.5 |
| New York | 467 | 40.7 |
| Orlando | 92 | 41.4 |
| Philadelphia | 191 | 41 |
| Phoenix | 134 | 41.4 |
| Riverside | 80 | 40.2 |
| San Antonio | 94 | 39.7 |
| San Diego | 94 | 41.6 |
| San Francisco Bay Area | 226 | 41 |
| Seattle | 168 | 39.3 |
| St. Louis | 127 | 38.7 |
| Tampa | 82 | 40.8 |
| Washington DC | 195 | 39.3 |